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Frequently Asked Questions

 

How do I get tutoring?
Come to the ALC on any campus and check the tutoring schedule. Whenever a tutor is scheduled to be at the center, you may work with that tutor. Tutoring schedules may also be checked on our website, http://owlsnest.ucc.edu/stuserv/ALC.

Do I need to call for an appointment?
No appointment is necessary.  Our services are offered on a “walk-in” basis.

Where are the Learning Centers located?
• Cranford: First floor of the MacKay Library to the right as you enter.
• Elizabeth: 3rd floor of the Lessner Building
• Plainfield: Lower level, in the Library.

 


Tutoring session
How much does it cost?
There is no charge to students currently enrolled in degree programs at Union County College. You must, however, be enrolled in the course for which you are seeking tutoring.

Can I get tutoring for a class that I will be taking next semester just to get a “head start?”
Unfortunately, while we applaud a student’s initiative, we can only provide tutoring for courses he/she is currently enrolled. Tutoring is designed to support not replace the work of the professor for the course.
 
What if I can’t come to campus? Can I get tutoring over the phone?
We regret that we are unable to provide tutoring over the phone. This would take the tutors away from the tutees seeking their help.
 
What courses are tutored at the ALC?
Our tutoring schedule for all the courses tutored is on our website as well as at each learning center.  We try to offer support for as many courses as possible. The range of subject covered may vary from one semester to the other.
 
Is there a limit to the amount of tutoring I can receive?
You can access as much assistance as you’d like, based upon the posted tutoring schedule.
 
Can the tutor come to my home?
We do not permit our staff to tutor students outside the centers.
 
Can the English tutors proofread my paper?
In order to maintain the integrity of the students’ work, our English tutors are instructed to not write on student papers. While tutors will assist the student in developing a theme or an idea for a paper, they will not write the paper for them. The tutor will point out recurring problems (i.e., tense, punctuation, spelling, etc.), but will not make any changes to the paper.

Can I type my paper at the ALC?
Yes, each ALC has computers available to any registered student as well as computer tutors to help with word processing questions.

Can I access the Internet at the ALC?
Yes, all computers have Internet access. You must, however, have a Union County College student account to use the computers.  All Union County College students have a computer account ready for accessing.  ALC tutors will help you open your student account if you have not already done so.  

Besides tutoring, word processing and Internet access, what else does the ALC provide?
• Solutions manuals in many subjects such as Math, Accounting, Chemistry and Physics.  These answer keys are placed in the ALC at the discretion of the faculty members.
• Anatomy and Physiology lab manuals
• Biology charts, models, microscopes and slides
• Help sheets
• Mathematics, ESL and English interactive computer-assisted instruction.

Does the ALC provide online tutoring?
The ALC is providing online tutoring using ANGEL software to students enrolled in several online courses.   In addition, English 101 students may access writing help through GradeMark, an offering of TurnitIn.com.  Students must first email Yuriy Zeykan (zeykan@ucc.edu) to request a GradeMark account. 

Can I get a job at the ALC? 
Yes, the ALC employs student workers for subject matter tutoring, assistance in the computer labs and at the reception desk.  Applications for employment are on our website and may be emailed to us.  You will need to supply the names of two Union County College faculty or staff members as references.  We will contact them for you.

How are the tutors selected?
Peer tutors are often recommended by Union County College faculty. Others apply for a job after they have come here for tutoring and have achieved success in their coursework. Also, some students come to us based upon recommendations of currently employed staff members. All tutors must have achieved at least a B in the course they wish to tutor as well as a recommendation from a faculty member in that discipline. We also have paraprofessional tutors (tutors who have graduated from Union County College) and a limited number of professional tutors (tutors who have a Master's or Bachelor’s Degrees). 
 
What is Supplemental Instruction? Supplemental Instruction is a method of delivering academic support to students through a “collaborative learning environment.” Supplemental Instruction offers special sessions, facilitated by peers or recent graduates who have taken the targeted course. The SI Facilitator attends classes with the students and becomes part of their classroom experience.  With guidance from the course instructor, the SI Facilitator plans the SI sessions and targets study skills, collaborative exercises and integration of course concepts without “re‐lecturing” on the material.   
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